• Gratis verzending v.a. €100,-
  • Voor 17:00 besteld, morgen in huis
  • Parket Specialisten sinds 1976

Terms and Conditions

Delivery terms and conditions
1.1 These General Terms and Conditions of Sale shall apply to all offers, orders and agreements of Tisawoodstore.be to the exclusion of any other general terms and conditions. 1.2 By accepting an offer or placing an order, you accept the applicability of these General Terms and Conditions. 1.3 The provisions of these terms and conditions may only be deviated from in writing, in which case the other provisions shall remain in full force. 1.4 All rights and claims, as stipulated in these conditions and in any other agreements for the benefit of Tisawoodstore.be, shall also be stipulated for the benefit of intermediaries and other third parties engaged by Tisawoodstore.be.
2.1 All offers made by Tisawoodstore.be are without obligation and Tisawoodstore.be expressly reserves the right to change the prices, in particular if this is necessary on the grounds of (statutory) regulations. 2.2 A contract shall only be concluded after acceptance of your order by Tisawoodstore.be is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stipulated otherwise. If an order is not accepted, Tisawoodstore.be shall inform you of this within ten (10) days of receipt of the order.
3.1 The prices stated are in euros including VAT but excluding shipping costs. For shipping costs see the respective products. 3.2 Payment must be made upon delivery of the goods without discounts and/or compensation unless otherwise agreed in writing. 3.3 Payment can also be made by depositing the total amount in advance into our bank account. After receipt of payment, the goods will be shipped. 3.4 If payment, regardless of the cause, is not made and we have handed over our claim for collection, all costs are for the account of the customer with a minimum of 15% of the total amount and you will owe default interest of 2% per month on the outstanding amount. 3.5 If the prices for the offered products increase in the period between the order and its execution, you are entitled to cancel the order or to dissolve the contract within ten (10) days after the price increase has been reported by Tisawoodstore.be.
4.1 Parquet and laminate floors are not available from stock. Delivery can take place within one (1) month. 4.2 If we are unable to deliver the products due to absence and/or otherwise, we shall charge extra freight and storage costs. 4.3 Delivery of the Products shall take place up to the first door on the ground floor unless otherwise agreed in writing.
4.4 The consumer shall be entitled to dissolve the agreement free of charge and without notice of default if delivery is not made within 30 days.
5.1 The ownership of the delivered goods shall not pass to Tisawoodstore.be until you have paid all amounts owed to Tisawoodstore.be on the basis of any agreement. The risk in respect of the products shall be transferred to you at the time of delivery.
6.1 You are obliged to check whether the products comply with the agreement upon delivery. 6.2 If it has been demonstrated that the products do not comply with the agreement, Tisawoodstore.be shall have the option of replacing the products in question with new products upon their return or of refunding the invoice value thereof. 6.3 If, for whatever reason, you do not wish to purchase a product, you shall be entitled to return the product to Tisawoodstore.be within 7 working days of delivery. In that case, returns shall only be accepted if the packaging and its contents of the product are undamaged, have not been exposed to excessive humidity, or have otherwise been exposed to harmful external influences, whereby the costs of returning the product shall also be for your account. Glues, oils, lacquers and waxes and related articles are NEVER taken back.!!!!!

7.1 Tisawoodstore.be shall not be liable for misunderstandings, mutilation, delays in the improper transmission of orders and communications resulting from the use of the Internet or any other means of communication between you and Tisawoodstore.be or between Tisawoodstore.be and third parties, insofar as they relate to the relationship between you and Tisawoodstore.be, unless and insofar as there is a question of intent or gross negligence on the part of Tisawoodstore.be.
8.1 Without prejudice to its other rights, Tisawoodstore.be shall, in the event of force majeure, be entitled, at its own discretion, to suspend the execution of your order or to dissolve the contract without judicial intervention, by informing you of this in writing and without Tisawoodstore.be being obliged to pay any compensation, unless in the given circumstances this would be unacceptable according to standards of reasonableness and fairness. 8.2 Force majeure shall be understood to mean any shortcoming that cannot be attributed to Tisawoodstore.be, because it is not attributable to Tisawoodstore.be and is not at its expense by virtue of the law, legal proceedings or generally accepted practice.
9.1 All delivered goods are covered by the normal manufacturer's warranty provided by the manufacturer of the delivered product. 9.2 Incorrect processing of the delivered products may invalidate the warranty. 9.3 Failure to comply with the manufacturer's (processing) instructions may invalidate the warranty.
10.1 If Tisawoodstore.be allows deviations from these conditions, tacitly or otherwise, for a short or longer period of time, this shall not affect Tisawoodstore.be's right to still demand immediate and strict compliance with these conditions. You can never assert any right based on the fact that Tisawoodstore.be applies these conditions flexibly. 10.2 If one or more of the provisions of these conditions or any other contract with Tisawoodstore.be should be in conflict with any applicable legal regulation, the provision in question shall lapse and shall be replaced by a new, legally permissible, comparable provision to be determined by Tisawoodstore.be. 10.3 Tisawoodstore.be is authorised to make use of third parties in the execution of your order(s). 10.4 Since Tisawoodstore.be is in no way involved in the processing of the delivered goods, Tisawoodstore.be shall in no way be liable for any direct or indirect damage resulting from this processing. 10.5 The goods delivered by Tisawoodstore.be shall operate under the influence of fluctuations in temperature and/or relative humidity. Damage caused by a structurally too high or too low temperature and/or relative humidity falls outside our responsibility and therefore does not qualify for compensation. 10.6 All rights, obligations, offers, orders and agreements to which these terms and conditions apply, as well as these terms and conditions, shall be governed exclusively by Dutch law. 10.7 All disputes between parties shall be exclusively submitted to the competent court in the Netherlands.